19 April 2022
Sector: Fashion / apparel
Focus: Website Design & Development, Shopify
Situation
Returns were eating margin, size guidance lived in PDFs, and campaign shoots were not reliably wired to the variants people actually bought. The brand had outgrown a theme that was never meant to carry that much merchandising logic.
What we focused on
- Lookbook pattern: Shopify sections linking editorial to product variants, one source of stock truth.
- Size tooling: Structured measurements and fit notes, reduced guesswork returns.
- Ops: Inventory policies and oversell protection tuned for flash drops.
Outcome
Lower return rate on sizing confusion and smoother drops without oversell fire drills.