← Automation & Agentic Workflows
Overview
Not everything needs an LLM. Plenty of operational win comes from deterministic automation: when X happens in system A, create/update B, notify C, and audit D - every time, predictably. We implement process automation that respects edge cases, retries, and human escalation when the data doesn’t fit the happy path.
Where this helps
- Ops teams copying data between tools
- Finance-adjacent flows - invoicing triggers, reconciliation helpers (with appropriate controls)
- Support queues needing routing, tagging, or enrichment
What we focus on
- Process mapping - Exceptions first; don’t automate chaos without naming it
- Idempotency & auditing - Safe replays; logs people can interpret
- Integration - Using API patterns that won’t snap under load
- Simplicity - Cheapest reliable tool: scripts, workers, or iPaaS - matched to your maturity
How we work
We prove value on one painful loop, measure hours saved vs failure rates, then expand. When probabilistic steps appear, we discuss agentic workflows openly - not by default.